Job Details

Assistant General Manager - Cleveland

Trademark Car Wash - #1520 Cleveland - 710 North Davis Avenue, Cleveland, MS 38732

$14-16/hr

Job Description

The Assistant General Manager directs the overall activity of the carwash by leading and developing the site level team during each shift to provide excellent customer service When GM is not scheduled. The Assistant General Manager is accountable for all financial goals and objectives of ownership while the Site Manager is off duty. Assistant General Manager is responsible for ensuring that everything in the carwash is effectively managed during their shifts.

Key Responsibilities
  • Drives quality and exceptional customer service through the daily management of all site level employees and initiatives. Ensures that all customer issues are handled, and customers are satisfied with their experience.
  • Is accountable to run the site in the absence of the Site Manager.
  • Leads employees during shift and supervises and training activities. Addresses employee performance issues on shift and holds level employees accountable for delivering company objectives.
  • Manages and monitors site level cleanliness, service, and equipment operations by leading the team on all necessary activities. These activities include preventative maintenance, daily opening and closing routines, and equipment troubleshooting.
  • Conducts equipment repairs proactively.
  • Creates and promotes a safe work environment by holding employees accountable to company safety guidelines and training.
  • Conducts any and all other responsibilities assigned by the Site Manager or ownership.

Benefits
  • Competitive wages
  • Health and dental insurance for full-time employees
  • Paid time off for full-time employees
  • Paid Holidays while site is closed for Thanksgiving, and Christmas
  • Double New Year’s Day, Memorial Day, Independence Day, and Labor Day
  • Commission pay
  • Free car washes
  • Flexible schedule
  • Comprehensive training
  • Active and energetic work environment
  • Work for a locally owned and operated business
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