Job Details

Associate Team Member - Darien

Fjord Fish Market Darien - 1015 Boston Post Road, Unit 48-50, Darien, CT 06820

$18-22/hr

Job Description

Overview:

Associate Team Member are critical members of the Fjord front-of-house team, responsible for delivering a best-in-class customer experience at the fish counter. This role requires a combination of product knowledge, attention to detail, and strong customer service. You’ll be expected to uphold Fjord’s operational standards while engaging customers with warmth, accuracy, and enthusiasm.

Core Responsibilities:

Greet and engage with customers at the counter in a friendly, helpful manner
Cut, portion, weigh, and package fresh and frozen seafood to order
Ensure all seafood is merchandised to Fjord standards, with proper signage, pricing, and visual appeal
Maintain daily freshness through rotation, ice replenishment, and inspection of all fish and prepared items
Receive and log deliveries from Northeast Fish; check for quality and quantity accuracy
Maintain proper food safety and sanitation protocols at all times (cleaning, glove use, temperature logs, etc.)
Communicate clearly with the kitchen, sushi, and catering teams for special orders and shared counter needs
Stay up to date on seasonal species, sourcing updates, and product knowledge as shared by the Store Manager or Procurement team

Qualifications / Requirements:

Prior food handling or retail experience preferred but not required
Must be comfortable handling raw seafood and working in refrigerated environments
Ability to lift up to 50 lbs and stand for prolonged periods
Strong interpersonal skills and willingness to engage with customers
Ability to follow SOPs, daily checklists, and health code protocols
Availability on weekends and holidays is preferred

Performance Expectations:

Maintains cleanliness of work area and follows end-of-shift breakdown protocol
Accurately completes customer orders and handles POS transactions (where applicable)
Participates in monthly training sessions and stays informed on new products
Supports teammates and helps cover other stations when needed (e.g., sushi counter, grab-and-go, etc.)

Growth Path:

Associate Team Member who demonstrate reliability, initiative, and leadership potential are eligible for advancement within Fjord’s store operations team:

Shift Supervisor – Oversees daily counter operations, leads closing or opening shifts, trains new associates
General Manager – Responsible for full store operations, staffing, sales goals, and customer experience
District Manager – Oversees multiple store locations, supports managers, leads store growth and standards across the region

Apply now

Associate Team Member

Fjord Fish Market

Fjord Fish Market Darien

1015 Boston Post Road, Unit 48-50, Darien, CT 06820

Operates under Fjord Fish Market

26 days ago Full-Time / Part-Time

$18-22/hr

Apply now

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