Serves food and drinks, including alcoholic beverages, to guests directly (or through service well) in a friendly and timely manner.
- Deliver Hospitality to every guest
- Suggest food/drink items
- Know liquor brands, basic liquor drinks and Razzoo’s specialty drinks
- Collect payment for all purchases following appropriate Company procedures
- Conduct age verification for alcohol service following ABC requirements and Company procedures at all times
- Reconcile cash drawer and daily sales receipts at end of shift
- Manage guest liquor consumption effectively and in accordance with ABC requirements and Razzoo’s Liquor Service Agreement
- Maintain ongoing cleanliness of glasses, utensils, bar equipment, bar tops, work areas and tables
- Fill drink orders directly from guests and from service well printer
- Defer all guest questions regarding allergies to the Manager on Duty
- Serve liquor, beer and wine directly to guests
- Prepare drinks in accordance with Razzo’s drink recipes and procedures
- Expedite and garnish food orders as necessary
- Serve food items to guests seated in the bar area
- Slice and pit fruit for garnishing drinks
- Arrange bottles and glasses to maintain attractive displays and liquor cages
- Plan, organize and control the operations of the bar
- Stock liquor appropriately when liquor orders arrive
- Empty trash cans using appropriate safety and sanitation measures
- Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
- Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
- Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
- Comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures
- Perform additional responsibilities as requested by a manager at any time
Physical Demands
- Must be able to bend, stoop, lift and carry items (ice, plates, trash, etc.) up to 40 lbs., and 40+ lbs. with assistance
- Move about the kitchen areas quickly and carefully
- Stand/walk during entire shift
- Enter and exit kitchen with full hands
- Climb ladder when reaching for items that are on upper shelves
- Ability to hear with accuracy over loud background noise
- 20/20 Near Vision, with correction – the ability to see details at close range (within a few feet of the observer)
- Manual Dexterity – the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects
