Job Details

Customer Service Lead (Dragon Elite) - Perrysburg

Balance - Perrysburg - 26520 North Dixie Highway, Perrysburg, OH 43551


Join the Team at Balance! 

Balance Grille is a fast-casual concept proudly born and raised in Toledo, Ohio. We serve fresh, vegetable-forward Bowls, Snacks, Tacos, and hand-shaken Bubble Tea — all crafted with bold flavors and high-quality ingredients. With three locations in Sylvania, Perrysburg, and Downtown Toledo, we’re on a mission to redefine what fast-casual can be. 

Check out our menu here:balance.menu 

Position: Customer Service Shift Lead (Dragon Elite)
 
Location: Perrysburg
  Type: Part-Time or Full-Time | Weekly Pay | Free Shift Meals | PTO Available 
As a Dragon BA, you’re the face of the Balance experience — welcoming every guest with energy, enthusiasm, and a passion for great food. You’ll be the first impression and the lasting memory for our guests, helping us deliver exceptional service and build community through food. 

What You'll Do: 

  • Deliver Exceptional Guest Service: Engage every customer with a friendly, professional attitude that reflects the Balance brand.
  • Be a Menu Expert: Understand our full menu, including ingredients, allergens, dietary accommodations, and flavor profiles — and be ready to explain them clearly. 
  • Ensure Order Accuracy: Double-check every order before it goes out, ensuring quality and consistency.
  • Drive Sales Through Knowledge & Enthusiasm: Recommend menu items confidently and suggest upgrades or add-ons when appropriate. 
  • Maintain Cleanliness & Safety: Keep all areas — front-of-house, beverage stations, coolers, floors, and guest spaces — clean, organized, and up to health code standards. 
  • Support Smooth Operations: Help with restocking, FIFO inventory practices, and safe food storage.

What We’re Looking For: 
  • Positive Attitude: You're upbeat, friendly, and thrive in a customer-facing role.  
  • Team-Oriented: You work well with others and always have your team’s back. 
  • Dependable: You show up on time, ready to work, with a strong sense of personal responsibility.  
  • Detail-Oriented: Accuracy matters to you — especially when it comes to orders and cleanliness. 
  • Eager to Learn: You’re coachable and open to feedback, always looking to grow and improve. 
  • Efficient with Time: You stay productive and manage tasks without constant oversight.

Why Work at Balance?
 
  • Weekly Pay 
  • Free Shift Meals
  • Holidays Off
  • Flexible Scheduling
  • Opportunities for Raises & Cross-Training
  • Higher Pay & PTO with Open Availability
At Balance, your growth is in your hands. Learn new roles, expand your skills, and take on more responsibility at your own pace — all while being part of a supportive, energetic team.
 
Ready to join a team that’s redefining fast-casual dining?
 
Apply today and bring your energy to Balance!
Balance Pan-Asian Grille Customer Service Lead (Dragon Elite) jobs in Perrysburg

Customer Service Lead (Dragon Elite)

Balance Pan-Asian Grille

Balance - Perrysburg

26520 North Dixie Highway, Perrysburg, OH 43551

Operates under Balance Pan-Asian Grille


23 days ago Full-Time / Part-Time
$12.50-14.50/hr
Balance Pan-Asian Grille Customer Service Lead (Dragon Elite) jobs in Perrysburg

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