We are looking for a friendly and reliable Front of House Supervisor to join our team. The ideal candidate should be able to provide excellent customer service, handle cash and credit card transactions accurately, ensure the quality and presentation of our food, and maintain a clean and organized work area.
Free meals or discounts
Oversee serving operations, including managing inventory and production, ensuring the quality of service, and maintaining the cleanliness and organization of the front of house
Greet customers as they arrive and provide excellent customer service throughout their visit.
Process cash and credit card transactions using Toast point of sale (POS) system.
Maintain accurate cash drawer and balance all transactions at the end of each shift.
Answer customer questions regarding menu items, pricing, and promotions.
Upsell menu items and promotions to customers when appropriate.
Serve food and beverages to customers in a timely and professional manner.
Ensure that all food safety and sanitation guidelines are followed
Be aware of dietary restrictions for guests and ensure that all food is prepared in accordance with these restrictions.
Handle customer complaints and resolve issues to ensure customer satisfaction.
Report to the general manager on the kitchen’s performance including inventory, production, and customer feedback