We are seeking an experienced and dynamic General Manager to oversee our high-volume sports bar and grill. You will be responsible for ensuring efficient operations, providing excellent customer service, managing staff, and driving profitability.
**Benefits:**
- Quarterly Bonuses
- 401(k) matching up to 4%
- Health, Vision, Dental, Life insurance
- 2-4 weeks paid time off
**Key Responsibilities:**
1. **Operations Management:**
- Oversee daily operations of the bar and grill, ensuring smooth service and high standards.
- Manage inventory levels, ordering, and stock control to minimize waste and optimize cost management.
- Ensure compliance with health, safety, and licensing regulations.
2. **Staff Leadership:**
- Recruit, train, and develop team members to deliver exceptional customer experiences.
- Foster a positive work environment that encourages collaboration and keeps staff motivated.
- Schedule staff effectively to meet demand during peak times and ensure appropriate coverage.
3. **Customer Service:**
- Maintain a strong focus on customer satisfaction, addressing complaints and feedback promptly.
- Create a welcoming atmosphere that encourages repeat business.
- Develop promotional events and activities that enhance the customer experience.
4. **Marketing and Promotion:**
- Develop and implement marketing strategies to attract new customers and increase brand loyalty.
- Collaborate with marketing teams to promote events, specials, and community engagement initiatives.
5. **Community Engagement:**
- Build partnerships with local businesses and organizations to promote the bar and grill.
- Participate in community events to enhance brand visibility and customer loyalty.
**Qualifications:**
- 3+ years of experience in a managerial role within the food and beverage industry, with a focus on high-volume venues.
- Strong leadership, communication, and interpersonal skills.
- Experience with inventory and staff management systems.
- Passion for sports and the hospitality industry.
Job Type: Full-time
Pay: $75,000.00 - $130,000.00 per year
