Benefits
- Bonus pay up to $15k/year
- Health insurance
- Dental Insurance
- Free meals
- Employee discount
- Paid time off
- Paid training
- Mileage reimbursement
- Opportunities for advancement
Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop.
We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of-house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience, and has a passion for growing the business.
Key Skills/Abilities:
- Guest service mentality; has a genuine desire to serve the guests
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement
- Ability to measure performance, subjectively and objectively
- Cultivate attractive culture within the restaurant
- Ability to handle numerous job duties essential to running a restaurant.
- Competent in the key areas of responsibility which includes labor management, store operations, and customer care.
- Superior leadership, organizational, and time management skills
- A flexible schedule is required, including weekends and nights.
Essential Duties & Responsibilities
- Responsible for recruiting, selecting, orienting, training, assigning, and scheduling team members, in partnership with the District Manager
- Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members.
- Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures.
- Communicates in a timely and effective manner with District Manager about operational and human resources issues.
- Performs regular restaurant inspections to ensure team and restaurant are meeting standards.
- Tracks inventory and ensures accurate record keeping.
- Identifies and resolves issues with food preparation. Helps team handle customer service issues with grace, and courtesy and with the goal of cultivating happy, returning customers.
- Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, including, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems.
- Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job
Additional Information
- Restaurant experience is required
- ServSafe Certification preferred
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
