Job Details

General Manager - Reno

FRH - KFC 372020 - 65 Damonte Ranch Parkway, Reno, NV 89511


The Colonel wants YOU! Kentucky Fried Chicken (KFC) is looking for people who want stability and growth, a willingness to learn, and an opportunity to become part of the largest KFC family in the midwest. At KFC, you will find yourself as part of a genuine culture that offers competitive wages and benefits, opportunities to grow into leadership and advancements, along with a fun and relaxed place to work.

As a General Manager, you are key to our business. Youwill manage all functions of the restaurant to ensure fast, accurate, world-class customer service and the fulfillment of orders with high-quality products while ensuring restaurant profitability, cleanliness, and organization. You will achieve sales goals, develop your employees, maintain retention, and ensure all systems are efficiently in place.


Duties and Responsibilities
●       Manages a staff Assistant Managers and approximately 15-30 employees depending on location.
●       Assigns, oversees, and evaluates work for compliance.
●       Manage hiring, training, evaluating, discipline, and termination of employees.
●       Provides on the job training and coaching for new employees.
●       Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
●       Assists in the supervision, preparation, sales, and service of food.
●       Forecasts food items by estimating what amount of each food item will be consumed per shift.
●       Supervises food preparation and service operations while on duty.
●       Assists team members during rush periods to ensure restaurant efficiency.
●       Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy.
●       Ensures that every customer receives world-class customer service.
●       Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products.
●       Executes systems and procedures with 100% integrity and completeness.
●       Completes daily, weekly, and periodic paperwork with accuracy.
●       Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules.
●       Conducts weekly manager meetings.
●       Audits systems and procedures as well as end of shift paperwork.
●       Completes preventative maintenance and upkeep on store equipment and supplies.
●       Responsible for 100% of the cash drawers during the shift.
●       Manages deposits and changes orders per Deposit Operating Procedure.
●       Performs other related duties as required.


Knowledge, Skills, Abilities & Work Environment:
●       Ability to use basic math, addition, subtraction, and understand basic fractions.
●       Required to stand for long periods of time, walk, sit, use hands, reach with hands and arms, talk, listen, close vision, distance vision, peripheral vision, and depth perception.
●       Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.
●       The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
●       Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
●       While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate. 



What’s in it for you?
●       Competitive Salary that is dependent upon experience.
●       Top performing General Managers may earn 13 periodic, metric-based bonuses on store performance.
●       Benefits including PPO Medical, PPO Dental, and Vision available after 30 days of employment.
●       Paid time off (PTO).
●       Employee meal benefit program.
●       Career Advancements – Become an Area Manager or Director of Operations! 



Becoming a leader in the industry...
●       Career development programs that provide mentorship and support through your immediate supervisor and HR department.
●       Increase pride and ownership of your own location.
●       Develop and increase leadership and management skills and experience.
●       Become an Area Manager or Director of Operations with a fast-growing organization. 



Willing to work overtime, holidays, weekends as business dictates is a must. Must be 18 years of age, have reliable transportation, and must have physical stamina to work 50-60 hours per week.
Apply today and come show us what you are all about!

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