Job Details

Host/Hostess - Auburn

Margaritas Mexican Restaurant - Auburn - 180 Center Street, Auburn, ME 04210

$12/hr + tips Plus tips, Competitive hourly wage plus tips. Flexible schedule. Opportunities for advancement within the company. Employee discounts and promotions.

Job Description

Job Title: Host 
Location: Margaritas 
Job Summary: Margaritas is seeking a friendly and organized Host to join our team. The Host is the first point of contact for our guests and plays a crucial role in ensuring a warm, welcoming atmosphere. This position requires excellent communication skills, a personable demeanor, and the ability to manage reservations and guest flow efficiently. 
Key Responsibilities: 
  • Greet Guests: Welcome guests in a warm and friendly manner and provide them with the best first impression of Margaritas. 
  • Seating Management: Efficiently seat guests based on their preferences and optimal dining room flow to ensure all guests receive attentive service. 
  • Waitlist Management: Manage the waitlist during busy periods, providing accurate wait times and updates to guests. 
  • Guest Queries: Address any guest questions regarding the menu, special dietary needs, or other inquiries they may have. 
  • Communication: Communicate guest feedback to management and relay important information to the kitchen and serving staff regarding guest preferences or special occasions. 
  • Maintain a Clean Reception Area: Ensure the front entrance, host stand, and waiting areas are always clean and presentable. 
  • Farewell Guests: Ensure a lasting positive impression by thanking guests as they leave and inviting them to return. 
Skills and Qualifications: 
  • Previous experience in a customer service or hosting role preferred but not required. 
  • Strong organizational skills with the ability to manage multiple tasks simultaneously. 
  • Excellent communication and interpersonal skills. 
  • Friendly and outgoing personality. 
  • Ability to stand for extended periods and move quickly as needed. 
  • Proficiency in using reservation management software is a plus. 
  • High school diploma or equivalent; further training in hospitality or customer service is an advantage. 
Physical Requirements: 
  • Ability to stand for long periods. 
  • May require lifting objects typically under 15 pounds.  
 
Benefits: 
  • Competitive hourly wage. 
  • Flexible scheduling, ideal for those in school or with other commitments. 
  • Opportunities for advancement in a growing restaurant company. 
  • Discounts on dining and promotions. 
Apply now

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