Job Details

Host/Hostess - Framingham

Margaritas Mexican Restaurant - Framingham - 725 Cochituate Road, Framingham, MA 01701

$12/hr + tips Plus tips, Competitive hourly wage plus tips. Flexible schedule. Opportunities for advancement within the company. Employee discounts and promotions.

Job Description

Job Title: Host

Location: Margaritas

Job Summary: Margaritas is seeking a friendly and organized Host to join our team. The Host is the first point of contact for our guests and plays a crucial role in ensuring a warm, welcoming atmosphere. This position requires excellent communication skills, a personable demeanor, and the ability to manage reservations and guest flow efficiently.

Key Responsibilities:

Greet Guests: Welcome guests in a warm and friendly manner and provide them with the best first impression of Margaritas.
Seating Management: Efficiently seat guests based on their preferences and optimal dining room flow to ensure all guests receive attentive service.
Waitlist Management: Manage the waitlist during busy periods, providing accurate wait times and updates to guests.
Guest Queries: Address any guest questions regarding the menu, special dietary needs, or other inquiries they may have.
Communication: Communicate guest feedback to management and relay important information to the kitchen and serving staff regarding guest preferences or special occasions.
Maintain a Clean Reception Area: Ensure the front entrance, host stand, and waiting areas are always clean and presentable.
Farewell Guests: Ensure a lasting positive impression by thanking guests as they leave and inviting them to return.

Skills and Qualifications:

Previous experience in a customer service or hosting role preferred but not required.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills.
Friendly and outgoing personality.
Ability to stand for extended periods and move quickly as needed.
Proficiency in using reservation management software is a plus.
High school diploma or equivalent; further training in hospitality or customer service is an advantage.

Physical Requirements:

Ability to stand for long periods.
May require lifting objects typically under 15 pounds.

Benefits:

Competitive hourly wage.
Flexible scheduling, ideal for those in school or with other commitments.
Opportunities for advancement in a growing restaurant company.
Discounts on dining and promotions.

Apply now

Host/Hostess

Margaritas Mexican Restaurant

Margaritas Mexican Restaurant - Framingham

725 Cochituate Road, Framingham, MA 01701

Operates under Margaritas Mexican Restaurant

26 days ago Full-Time / Part-Time

$12/hr

Apply now

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