Job Details

Host/Hostess - New York

Carmine's - Times Square - 200 West 44th Street, New York, NY 10036


We at Carmines and Virgil's Real BBQ are committed to providing heartfelt, authentic and high-quality dining experiences. From NYC and D.C to Las Vegas, Atlantic City and the Bahamas. Our renowned family style Italian feast and award-winning Southern BBQ have united people for more than 30 years.  

What makes us unique? Our dedication to quality, reliability, and production of celebratory moments. Our staff flourish in high-volume, high-energy settings where passion and teamwork are evident, whether it's the warmth of Southern hospitality or the delight of a traditional Italian get- together.   

We’re searching for motivated, passionate people that want to grow, fit in, and become a member of our family. We’re ready to welcome you if you’re willing to give it your all.

We are looking for a service minded Host/Hostess to complete our Front of Desk team. Our Hosts/Hostesses have an inviting and warm personality and aims to please every guest who walks in our doors. Providing a welcoming and bright smile and making sure all guests are greeted promptly. As the first and last point of contact, our Host/Hostess are genuinely friendly, yet professional and tactful while engaging with every guest. The ideal candidates will have a professional demeanor with excellent communication skills, exceptionally organized, and succeed in a team-based environment 

Responsibilities:
·       Greet every guest warmly upon arrival and thank them sincerely as they depart, creating a memorable first and last impression.
·       Act as a Brand Ambassador by engaging guests with information about Carmine’s and Virgil’s locations, and encouraging return visits for special events and catering.
·       Collaborate with the Maitre’d to manage seating arrangements and ensure smooth service throughout the restaurant.
·       Answer phones professionally and manage reservations using the OpenTable system.
·       Assist with accommodating large parties by rearranging tables as needed.
·       Build strong guest relationships by providing attentive service and helping guests feel at home from the moment they arrive.
·       Engage with potential guests both inside and outside the restaurant, explaining our menu and inviting them to dine with us.
·       Support the front desk team in all roles and responsibilities to ensure a seamless guest experience.
·       Other duties as assigned by Manager. 

Requirements: 
·       Who are professional, personable, organized with a sense of humor and a strong passion for hospitality! 
·       With experience as a Host/Hostess highly preferred but not required.
·       With experience operating OpenTable, RESY, or other reservations systems is a plus.
·       Who are Fluent in English.
·       Who are bright, warm, outgoing personality; upbeat and well groomed.
·       With a desire to grow with the company and passion for excellence.
·       With open flexibility to work various shifts.
·       Able to speak clearly and articulately on the telephone, providing information and answering questions for callers and walk in guests.  

The Perks:
·       Exciting Career Paths
·       Competitive Compensation
·       Supportive Team Environment
·       Medical & Dental Coverage
·       Paid Time Off
·       Free delicious employee family meals

Employee discount in all our restaurants 
Alicart Restaurant Group - Carmine's Host/Hostess jobs in New York

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