Join the Grand Opening team at Slanted Door Napa as a Host! You will welcome guests and play a crucial role as the first point of contact for our customers. As a Host, you will create a positive and professional experience for our patrons, ensuring they feel welcomed and valued throughout their visit. If you have excellent communication skills and a passion for providing exceptional customer service, join our team today.
Benefits:
- Competitive Pay
- Health Benefits
- Pre-Tax Commuter Benefits
- 401k Retirement Plan
Requirements:
- High school diploma or GED equivalent
- Food safety compliant
- RBS certified
- Minimum 1 year experience as a Host/Greeter at a fine dining establishment
- Excellent communication and writing skills
- Strong organizational skills
- Customer-focused mindset
- Able to stand 100% of the time at the host stand and reception area
- May lift up to 30 pounds regularly
- Superior attendance and punctuality
- Proper restaurant attire
- Arrive on time and in proper uniform attire, which should always be "on stage clean"
Responsibilities:
- Must be able to work a flexible schedule, including weekends, holidays, and emergencies
- Promote a harmonious and profitable working relationship within the restaurant
- Attend and participate in department meetings as required
- Incorporate systems and routines into the day-to-day operations
- Adhere to company policies and protocols
- Exercise good judgment and report issues to GM/FOH manager
- Partner with FOH for customer satisfaction
- Food Handler Certification compliant
- Perform other related duties as assigned by the General Manager
Operations:
- Greet each guest with courtesy, respect, and a smile
- Maintain a professional and polite manner towards customers
- Manage the booking system to schedule and book tables
- Secure an area for guest's luggage
- Communicate effectively with coworkers and avoid non-work-related conversations
- Provide accurate wait time estimates to guests
- Notify managers of tables waiting for an extended period of time
- Follow all side work duties as directed by the manager
- Maintain a clean and tidy host station and reception area
Additional Responsibilities:
- Handle minor administrative work
- Ensure a clean and organized host station and surrounding reception area
About us:
The Slanted Door is renowned for its exceptional dining experience and commitment to using the finest ingredients. We showcase the beauty and diversity of Vietnamese cuisine, with a menu that evolves with the seasons. Our dedication to sustainability and providing an unforgettable experience makes The Slanted Door the perfect place for passionate individuals to grow and flourish in the hospitality industry. Apply now to join our team and be a part of something extraordinary.
