We are Invited.
At
Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
The Host Staff is responsible for creating the first and last impressions of the Club experience for Members and guests by providing the Three Steps of Service as Members/Guests are greeted and seated. Also responsible for maintaining an orderly work area and assisting with other staff positions, such as Member Services Representative duties, as requested.
Day-to-Day
- Maintain Invited service standards outlined in the F&B Service training program at high standards.
- Know Member's names and greet them promptly and politely to provide a warm welcome, displaying a high-quality level of service.
- Converse with Members and guests in an outgoing and friendly manner. You will be asked to focus your attention on Members' and guests' needs and remain calm, professional and courteous at all times, even when under pressure.
- Closeout the podium at the end of each shift and maintain it orderly.
- Ensure daily assignments and side work is completed in respective areas to meet Club standards).
- Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
- Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
About You
- Previous experience in the service industry is preferred.
- Previous experience working in a telephone system is preferred.
- It can be trusted to hold all member information strictly confidential.
- Ability to communicate and follow instructions.
- A high school diploma is preferred.
Have more questions? Check out our
Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
You understand and agree that Invited may share information you submit in inquiring or applying for employment with third parties to facilitate the review, evaluation, and processing of applicant submissions. Invited does not share or distribute your information except for purposes relating to your inquiry or application for employment with the company.