Job Details

Hourly Shift Manager / Team Leader - Franklin

Chicken Salad Chick - Franklin - 5050 Carothers Parkway, Franklin, TN 37067

*Competitive pay plus tips*CLOSED ON SUNDAYS*Business Hours are from 10am-8pm*Free Meal during your shift*401k and Roth opportunities*Opportunities for Growth

Job Description

Job Summary

The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience and will maintain an invigorating and stimulating work environment for all team members while helping the restaurant achieve its financial objectives. Responsibilities will include the areas of Guest Service and Shift Management.

Essential Responsibilities

Assist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget.
Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies.
Ensure Chicken Salad Chick procedures are followed in the dining room, service area and kitchen.
Train and counsel hourly team members who work during Team Leader’s shift.
Guarantee highest level of hospitality and service to all guests at all times.
Coach hourly team members during their shift as needed.
Ensure compliance with all personnel records, team member schedules and reports.
Prepare and maintain administrative and financial records as directed by the General Manager.
Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.
Ensure that hours of operation for the restaurant are maintained during their shift.
Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
Make decisions regarding team member position assignments, disciplinary actions (as needed when acting as Manager on Duty), execution of shift operations and keeping restaurant clean.
Defer decisions to GM/AM regarding hiring or terminating team members, pay increases for team members, vendor specifications, scheduling and purchases beyond those required to execute normal shift operations.

Required Knowledge, Skills and Abilities

Ability to work in a fast-paced environment
Ability to clearly and professionally communicate with team members and guests
Ability to multitask
Excellent attendance and punctuality; reliability
Reliable transportation to and from work
Successfully complete formal Shift Leader classes provided by the Corporate Training Department

Education and Experience

Previous restaurant and/or retail experience a plus

Physical Demands

Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen, service area, or register.

Apply now

Hourly Shift Manager / Team Leader

Chicken Salad Chick

Chicken Salad Chick - Franklin

5050 Carothers Parkway, Franklin, TN 37067

Operates under Chicken Salad Chick

1 month ago Full-Time / Part-Time

Apply now

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