Job Details

PM Team Member - Centerville

Chicken Salad Chick - Centerville - 5264 Cornerstone North Boulevard, Centerville, OH 45440

• Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant!
• Support and assist fellow team members whenever possible.
• Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
• Monitor quality, safety, and appearance of all products and ingredients.
• Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
• Restock work area before leaving shift.
• Adhere to Company uniform and grooming standards.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• Report problems (faulty equipment, product shortages, etc.) to the supervisor promptly.
• Complete other related duties as assigned by the supervisor.
• Ensure specials, promotions, and marketing plans are presented according to company procedures during the morning shift.
• Ensure that hours of operation for the restaurant are maintained during their shift.
• Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during the morning shift.

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Maintain a safe, clean, and organized work area.
• Be a team player—support and assist your fellow team members whenever possible.
• Maintain cleanliness/sanitation standards.
•  Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
• Properly operate POS system for taking all types of Guest orders.
• Responsible for properly charging Guests and for collecting payment for orders; cash, credit, or debit card transactions.
• Answer the phone properly with knowledge to assist Guests with questions/information and take phone orders.
• Interact with Guests in a friendly and efficient manner.
• Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep the dining room and other Guest areas clean.
• Maintains proper product temperatures per standards.
• Maintains portion-control for products per standards.
• Cleans equipment, as assigned, thoroughly and in a timely fashion.
• Keeps the floor in the work or service area clean and free of debris.
• Completes daily tasks timely and thoroughly in accordance with standards.

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Completes duties on opening and closing prep and checklists.
• Refers to Daily Prep List at the start of each shift for assigned duties.
• Prepares a variety of food products including chicken salads, pimento cheese, side salads, soups, sauces, cookies, desserts, and other items for cooking/serving to Guest according to CSC recipe and product standards.
• Understands and complies consistently with CSC standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
• Prepares all Guest orders with strict adherence to CSC standards for quality, portioning and appearance standards.
• Prepares all Guest orders adhering to CSC SOS goals.
• Prepares all food products in accordance with CSC portion sizes and recipe specifications.
• Maintains a clean and sanitary workstation including tables, shelves, walls, steamer, sandwich line, and refrigeration equipment.
• Closes the line kitchen properly, following the closing checklist for the line kitchen, and assists others in closing the kitchen.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Promptly reports equipment and food quality problems to Management.
• Informs Management immediately of product shortages.
• Uses our Standard Recipe Cards for preparing all products. Does not rely on personal memory or that of other employees.

• Ability to work in a fast-paced environment
• Ability to clearly and professionally communicate with team members and guests
• Ability to multitask
• Excellent attendance and punctuality; reliability
• Reliable transportation to and from work
• Must be at least 16 years of age or older. 

• Previous restaurant and/or retail experience a plus

• Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
• Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
• Must be able to work and perform all duties at any station in the kitchen, service area, or register.