Job Details

Restaurant Manager - Dallas

D.L. Mack's West Village - 3699 McKinney Avenue, 106, Dallas, TX 75204

Employee discount, Health insurance, PTO

Job Description

As a Restaurant Manager with Vandelay, you’ll be more than a leader –  you’ll be the core of our guest experiences. In this dynamic role, you’ll shape and inspire a talented team, creating an inviting and memorable environment where guests and team members alike can thrive. Your responsibilities will include guiding daily operations, leading hiring and training efforts and upholding the highest standards in food safety and service quality. This position offers the opportunity to make a meaningful impact on each guest’s experience and to grow within an organization that values your dedication and passion.

Core Responsibilities
  • Create memorable dining experiences by exceeding guest expectations and showing a genuine love for the art of hospitality
  • Embody Vandelay Hospitality Group’s standards of excellence with a high-energy, service-oriented attitude and inspire your team to do the same
  • Respond to guest concerns, both written and verbal with the ability to creatively solve problems and develop robust solutions
  • Assist with interviewing, hiring, training and follow up with new team members
  • Continuously cross-train and develop and mentor team members
  • Conduct pre-shift meetings and update the team on any key business updates and inspire a spirit of hospitality
  • Review reservations and communicate notes as well as special occasions to ensure all details are executed upon
  • Assist with weekly staff schedules in coordination with the General Manager
  • Ensure established standards of food safety, sanitation and quality are maintained
  • Ensure all food is consistently prepared and served according to Vandelay Hospitality Group’s standards for excellence, recipes, portioning, cooking and serving standards
  • Ensure all reports, documentation and other information required by our corporate office are submitted in a timely and accurate manner
  • Ensure adherence to all local, state and federal laws and regulations
Requirements
  • High school diploma or GED required; Bachelor's Degree in Restaurant / Hospitality Management or similar field of study strongly preferred
  • 2+ years of full-service restaurant management experience preferred, but not required
  • Able to work a minimum of 55 hours per week, with the flexibility in hours necessary to manage and operate the restaurant effectively
  • Trustworthy, detail-obsessed and open to constructive feedback
  • Exceptional communication skills both written and verbal
  • Desire and natural ability to with our engage guests, exuding an infectious commitment to guest service at all times 
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