Our Team Members make it happen! Team Members are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle.
Ethics and Values
- Fosters an environment of Team Work
- Rings up orders and handles payment
Guest Focus
- Is responsible for product and Guest Service experience
- Greets and engages with the Guest to provide a friendly experience
- Ensures our Guests’ purposes are met when smoothies are ordered
- Blends smoothie according to the recipe ticket for a consistent taste
Interpersonal Savvy
- Is able to concisely communicate details about Smoothie King products and information to all Guests
- Communicates with fellow Team Members and Managers in a positive manner
Patience
- Is eager to help Guests make a selection when Guests express difficulty with ordering or selecting a smoothie
- Remains calm with fellow Team Members and Guests during high volume times
Perseverance
- Completes daily checklist duties
- Is open to feedback from Team Members, Shift Leads, and/or Managers, then practices and perfects task(s)
- Approaches tasks with a positive attitude
Time Management
- Shows up on time for work
- Balances personal life without interference to their work schedule
