• Act as a company advocate and embody Pizzana’s values: Excellent customer service, innovation, community, cleanliness, and a great place to work.
• Hold the guest as the most important priority at all times
• Enthusiastically greet the guest making eye contact and smiling
• Take the order listening closely to ensure every order is filled promptly and accurately (smart sell if applicable)
• Maintain aesthetic guidelines while packaging
• Ensure orders are entered in the POS system accurately
• Collect payment from the guest
• Assemble the order checking for accuracy 
• Deliver the order making eye contact and repeating the order number and prepared food items
• Thank the guest and invite to return again
• Communicate guests feedback to restaurant management
• Educate guests on products offered
• Resolve guest concerns with respect and a sense of urgency
• Understand in store marketing promotions
• Execute new product rollouts including selling to guests and product execution
• Practice proper cash handling procedures with a smile
• Adhere to all safety and sanitation guidelines 

• Must be friendly and guest service oriented
• Ability to communicate effectively 
• Must possess neat and clean hygiene
• Must be able to work in a fast-paced environment and have a sense of urgency
• Ability to work as a team-player
• Possess the ethics and positive attitude that support our values and culture
• Ability to multi-task, prioritize, and organize 

EDUCATION AND/OR EXPERIENCE:

• Must be at least 17 years of age
• Minimum of 1 years’ experience in the food industry is preferred
• Necessary food handler’s certificate. 

• Must have the ability/stamina to work a minimum of 25 hours a week.
• Ability to stand/walk for 4-8 hours per day.
• Must be able to lift and carry up to 50 lbs.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Must be able to tolerate higher levels of noise from music and customer traffic.
• Must be able to tolerate potential allergens: Peanut products, egg, dairy, gluten, soy, seafood and shellfish.