Job Details

To Go - Round Rock

Razzoo's Cajun Cafe - Round Rock - 201 University Oaks, Ste 1300, Round Rock, TX 78665

$5.50-10/hr Daily Tip Payouts, Discounted employee meals. PTO, Health Benefits, 401k savings plan and match offered (qualifications vary)

Job Description

Position Overview: This position is responsible for managing the To-Go business, from initial order-taking phone calls to order delivery to guests.

Answer phones calls following Razzoo’s hospitality standards.
Greet guests in warm, friendly and courteous manner
Take To-Go phone orders following Razzoo’s standard phone procedures
Describe menu items if requested by guest
Suggest menu items if appropriate
Ring up To-Go orders
Expedite or help expedite To-Go orders in kitchen ensuring quality and completion of orders
Manage Home Delivery communications
Be responsive to guest needs at transactions
Transact guest purchases accurately, making corrections and additions as necessary or requested
Assist To-Go guests as necessary in taking large orders to their vehicles
Manage payments accurately for To-Go orders, i.e, balance cash drawer and conduct cash-outs
Support restaurant marketing initiatives
Defer all guest questions regarding allergies to the Manager on Duty
Be sensitive and responsive to guest complaints
Seek assistance of manager on duty a when unable to resolve a guest issue
Be observant of landscape and pick up trash as necessary
Assist with bathroom check process
Wipe counters, clean windows and pick up trash as necessary
Assist service staff by refilling beverages, clearing plates, and helping to maintain tables and serve guests
Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
Comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures
Perform additional responsibilities as requested by a manager at any time

Qualifications

Licensing Requirements:

ABC Certification – as required by state or local laws
Food Handlers Certification – as required by state or local laws

Experience/Education/Knowledge:

Experience in full service restaurant environment is helpful, but not required
Successful completion of Razzoo’s training for this position required
Must be of legal age to work required hours in compliance with federal, state or local laws

Physical Demands:

Must be able to bend, stoop, lift and carry items up to 20 lbs.
Move about the dining and kitchen areas quickly and carefully
Stand/walk during entire shift
Ability to hear with accuracy over loud background noise
20/20 Near Vision, with correction – the ability to see details at close range (within a few feet of the observer)
Manual Dexterity – the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects

Working Conditions:

Stationed at restaurant entrance and dining areas
Fast-paced environment
Narrow spaces between dining tables and in kitchen area
Several guests and co-workers moving about at same time
Several guests or tasks to attend to at one time
Background noise, i.e., guests and employees speaking simultaneously, equipment noise and background music
Exposure to hot (kitchen) and cold (walk-ins) temperatures

Apply now

To Go

Razzoo's Cajun Cafe

Razzoo's Cajun Cafe - Round Rock

201 University Oaks, Ste 1300, Round Rock, TX 78665

Operates under Razzoo's Cajun Cafe

26 days ago Full-Time / Part-Time

$5.50-10/hr

Apply now

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