Job Summary
The Cashier Supervisor is responsible for ensuring smooth daily operations at the front counter, leading by example in delivering excellent customer service, and supporting the management team with cashier training, cash handling, and shift coordination. This role is perfect for someone with prior food service or team lead experience who is ready to take the next step.
Benefits:
- Flexible scheduling
- Competitive pay
- Vacation pay
- Promotion opportunities
Key Responsibilities
- Lead front-of-house operations and set the tone for guest experience
- Train, mentor, and guide cashier team members
- Ensure all customer interactions are friendly, efficient, and professional
- Manage the point-of-sale (POS) system, process transactions, and perform end-of-shift cash outs
- Handle guest concerns and resolve minor issues quickly and effectively
- Maintain cleanliness and organization of the front counter and dining area
- Assist with scheduling, inventory tracking, and daily checklists as needed
- Enforce food safety, cleanliness, and operational standards
- Communicate clearly with the kitchen and management to ensure smooth service flow
