Join the Team at Balance!
Balance Grille is a fast-casual concept proudly born and raised in Toledo, Ohio. We serve fresh, vegetable-forward Bowls, Snacks, Tacos, and hand-shaken Bubble Tea — all crafted with bold flavors and high-quality ingredients. With three locations in Sylvania, Perrysburg, and Downtown Toledo, we’re on a mission to redefine what fast-casual can be.
Check out our menu here:
balance.menu
Position: Customer Service Shift Lead (Dragon Elite)
Location: Sylvania
Type: Part-Time or Full-Time | Weekly Pay | Free Shift Meals | PTO Available
As a Dragon BA, you’re the face of the Balance experience — welcoming every guest with energy, enthusiasm, and a passion for great food. You’ll be the first impression and the lasting memory for our guests, helping us deliver exceptional service and build community through food.
What You'll Do:
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Deliver Exceptional Guest Service: Engage every customer with a friendly, professional attitude that reflects the Balance brand.
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Be a Menu Expert: Understand our full menu, including ingredients, allergens, dietary accommodations, and flavor profiles — and be ready to explain them clearly.
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Ensure Order Accuracy: Double-check every order before it goes out, ensuring quality and consistency.
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Drive Sales Through Knowledge & Enthusiasm: Recommend menu items confidently and suggest upgrades or add-ons when appropriate.
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Maintain Cleanliness & Safety: Keep all areas — front-of-house, beverage stations, coolers, floors, and guest spaces — clean, organized, and up to health code standards.
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Support Smooth Operations: Help with restocking, FIFO inventory practices, and safe food storage.
What We’re Looking For:
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Positive Attitude: You're upbeat, friendly, and thrive in a customer-facing role.
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Team-Oriented: You work well with others and always have your team’s back.
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Dependable: You show up on time, ready to work, with a strong sense of personal responsibility.
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Detail-Oriented: Accuracy matters to you — especially when it comes to orders and cleanliness.
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Eager to Learn: You’re coachable and open to feedback, always looking to grow and improve.
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Efficient with Time: You stay productive and manage tasks without constant oversight.
Why Work at Balance?
- Weekly Pay
- Free Shift Meals
- Holidays Off
- Flexible Scheduling
- Opportunities for Raises & Cross-Training
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Higher Pay & PTO with Open Availability
At Balance, your growth is in your hands. Learn new roles, expand your skills, and take on more responsibility at your own pace — all while being part of a supportive, energetic team.
Ready to join a team that’s redefining fast-casual dining?
Apply today and bring your energy to Balance!
