JOB DESCRIPTION:
Willy’s Mexicana Grill -Restaurant General Manager
Job Type: Full-time
Days: Monday-Friday and weekends as needed
Starting Pay: $50k+ based on experience, plus benefits and bonus potential
Restaurant Type: Fast Casual
Experience Required: 2+ years restaurant management preferred
Job Summary
Willy’s Mexicana Grill is looking for an energetic, hands-on General Manager to lead one of our fast-casual restaurants. Our GMs are not just operational leaders, they drive results through people, culture, and community. You’ll oversee the full restaurant operation including service, quality, staffing, P&L, safety, and compliance. We value high-impact leaders who deliver a great guest experience, develop strong teams, and bring fun to work every day.
Key Responsibilities
- Lead daily restaurant operations with a focus on guest experience, team engagement, food safety, and operational excellence.
- Recruit, hire, train, and develop team members and managers through structured onboarding and ongoing coaching.
- Align team with Willy’s values through daily pre-shift “Taco Talks” and a strong, positive culture.
- Manage scheduling, labor, food cost, and inventory to achieve financial goals.
- Handle administrative responsibilities including payroll, P&L management, reporting, and system usage.
- Ensure all food safety, sanitation, and security standards are followed by company and health department regulations.
- Maintain HR compliance related to hiring, documentation, coaching, and performance management.
- Resolve guest concerns promptly and professionally while fostering a customer-first culture.
- Support marketing and community engagement efforts to grow local traffic and brand loyalty.
- Model servant leadership and set the standard for accountability, energy, and teamwork.
Requirements
- 2+ years of restaurant management experience, preferably in fast casual or QSR
- Serve Safe certification (or willing to obtain within 30 days)
- Experience with food/labor cost control, inventory, and scheduling systems
- Strong leadership, coaching, and communication skills
- Able to walk and stand for long periods and lift 50 pounds
- Operational knowledge of kitchen equipment such as fryers, grills, and prep tools
- Flexible availability including nights, weekends, and holidays
- Commitment to outstanding guest service and team development
- Experience handling cash and end-of-day reconciliation preferred
- Must pass background and MVR checks
Why Work at Willy’s?
- Starting salary of $50k+ based on experience
- Bonus potential and full benefits package
- Free food on shift
- Paid time off and company holidays
- Medical, dental, and vision insurance
- Clear growth path with internal promotions
- Supportive, team-focused culture
- Ongoing leadership training and development
Bring your passion for food, people, and leadership—and grow with us at Willy’s Mexicana Grill!
