Job Details

Team Member - Port St. Lucie

Dunkin' - Becker - 650 Becker Road, Port St. Lucie, FL 34984

$14/hr + tips Employee discounts and 401K matching

Job Description

Team Members assist customers, take and process orders, and support daily store operations to ensure a clean, efficient, and welcoming environment.

Benefits
  • Employee Discounts
  • 401K Matching

Key Responsibilities
  • Greet and assist customers in a friendly and professional manner.
  • Take and process customer orders accurately.
  • Prepare beverages and food items using proper formulas, measurements, and procedures.
  • Prep, finish, and fill donuts and help set up the food and beverage line.
  • Package customer orders for takeaway.
  • Maintain knowledge of menu items, ingredients, pricing, and promotions to answer customer questions.
  • Handle basic customer inquiries regarding menu items, pricing, payment methods, and promotions.
  • Operate the cash register and process customer payments while following company cash-handling procedures. Ability to count and provide correct change is required.
  • Stock and replenish the food counter, beverage stations, and coolers as needed to maintain efficient operations.
  • Maintain required logs, checklists, and operational records.
  • Follow all company and state guidelines related to food safety, hygiene, cleanliness, and workplace safety.
  • Assist with in-store promotions and communicate specials to customers when needed.
  • Help prevent loss by remaining aware of potential shoplifting, theft, or security risks and reporting concerns to management.
  • Clean and maintain work areas, floors, displays, and restrooms to ensure a safe and sanitary environment. Must be able to use cleaning tools such as mops and brooms and follow company cleaning procedures.
  • Maintain visibility on the floor and acknowledge customers throughout the shift.
  • Support other duties as assigned by management.

Qualifications
  • High School Diploma or GED preferred, but not required.
  • Previous food service or customer service experience preferred.

Skills & Physical Requirements
  • Ability to read price information and read English sufficiently to review customer checks, credit cards, identification, and similar materials.
  • Basic mathematical skills (including addition and subtraction) to calculate menu prices, operate the register, and understand promotions.
  • Manual dexterity to operate equipment, registers, and package goods.
  • Ability to bend, reach, stretch, sit, and stand for extended periods throughout the shift.
  • Ability to lift, carry, or move items weighing up to 50 lbs. from storage areas to counters, refrigerators, or coolers.
  • Visual and auditory ability to safely perform duties and recognize potential shoplifting, safety issues, or concerning behavior inside and outside the store.
  • Ability to read materials at close range.
  • Ability to learn and perform essential job functions accurately with minimal supervision within a reasonable timeframe.
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