Employer Description
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.
Job Description
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- TAO Marketplace
- Employee Discounts
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Time off and much more!
Assists maître d’ with checking in and managing the seating of all guests, both reservations and walk-ins. Acknowledges and interacts with the restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
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Anticipate and accommodate guest needs with professionalism and courtesy
- Maintain cleanliness and organization of the entrance area and overall venue
- Comply with Department of Health regulations and company sanitation standards
- Actively take, confirm, and manage guest reservations
- Assist with incoming calls and answer guest questions
- Assist the maître d’ in optimizing reservation flow and seating availability to accommodate as many walk-ins as possible, ensuring seamless shift operations
- Provide initial table setup support to the dining room team
- Properly set-up front desk area, perform side-work and other opening/closing procedures as directed by management, including:
- Printing and organizing current menus
- Completing all assigned opening and closing side work
- Report any breakage or damage to equipment or furniture promptly to managemen
- Attend and actively participate in daily pre-service meetings and training sessions
- Learn through observation and collaboration, and lead by example
- Maintain a positive, professional demeanor at all times
- Demonstrate knowledge of Tao Group Hospitality, its partner brands, and the surrounding hotel environment when applicable
- Collaborate with and support fellow team members to ensure seamless service
- Perform additional duties as assigned by management.
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue wing training
EDUCATION/WORKING KNOWLEDGE:
- Minimum 1 year host experience or equivalent related Tao Group Hospitality experience required
- Previous experience in a high-volume restaurant/nightclub/lounge
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SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
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An artificial intelligence tool that may be considered an Automated Employment Decision Tool (AEDT) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:
- The candidate’s ability to perform the tasks in the available job role.
- The candidate's self-rated skill proficiency.
- The candidate’s fit for this job posting.
The use of AI technology is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired.
